COVID Plain Language Guide
It’s vital that your messaging around COVID-19 is clear and simple. Our COVID Plain Language Guide can help.
Communicating COVID-19
Communication with the public and employees is important right now.
Good communication keeps people safe and healthy. It inspires trust, and it keeps your organization functioning well.
Our Communicating COVID-19 document provides principles to keep in mind, whether you are speaking to one person or a whole organization.
COVID-19 Communications Advice for Municipal Officials
Communication with the public and municipal employees is important right now. Good communication keeps people safe and healthy, it keeps your municipality functioning well, and it keeps your community calm and confident in your abilities. AMO’s COVID-19 Communications Advice for Municipal Officials document is available to assist you.
Social Media Tips: Use the right size photo
Make sure your social media posts don’t fall victim to unfortunate automatic cropping errors. Use our handy Social Media Photo Guide.
Annual Municipal Social Media Survey – 2019 Available Now!
Sample Policies: Official Openings and Events Policy
The City of Mississauga’s Policy for Official City Openings and Events is packed full of great tips and guidelines to help make sure requests can be managed and budgeted for in a consistent manner. The policy provides clear direction to staff, the Mayor and Members of Council.
View the policy here: City of Mississauga Policy for Official City Openings/Events
Personal Social Media Plan Template
Every business owner, politician and good manager understands the need to conduct social media programs according to a plan. So why do so few of them have a social media plan to guide their own use of social media? This template will help you design a practical social media plan that leads you to your goals, and keeps you out of the ditches that line the road… Read more here.
Social Media Response Chart
Should you respond to that nasty Tweet?
Redbrick’s Social Media Response Chart is designed to speed up decision-making and help streamline the approval process.
Social Media Policies
Here are some organizations who have developed and shared their social media policies and guidelines:
Township of Cavan-Monaghan: Social Media Policy
Municipality of Chatham-Kent: Social Media Best Practices
Town of Collingwood: Use of Social Media Policy
Town of East Gwillimbury: Social Media Strategy
City of Guelph: Questions to Ask When Considering New Web Tools
City of Guelph: Guidelines for Engaging in Social Media Conversations
City of Guelph: Social Media Guidelines for Employees
City of Guelph: Social Media Guidelines for Elected Officials
City of Guelph: Social Media Commenting Guidelines
Township of Huron-Kinloss: Social Media Policy
Lambton County: Online Social Media Policy
City of London: Social Media Policy
City of Markham: Corporate Social Media Policy
Renfrew County: Business Use of Social Networking Policy
Municipality of Strathroy-Caradoc: Website & Social Media Policy
Township of Tiny: Communications Policy: Social Media Use