COVID Plain Language Guide

It’s vital that your messaging around COVID-19 is clear and simple. Our COVID Plain Language Guide can help.

 

Communicating COVID-19

Communication with the public and employees is important right now.
Good communication keeps people safe and healthy. It inspires trust, and it keeps your organization functioning well.
Our Communicating COVID-19 document provides principles to keep in mind, whether you are speaking to one person or a whole organization.

COVID-19 Communications Advice for Municipal Officials

Communication with the public and municipal employees is important right now. Good communication keeps people safe and healthy, it keeps your municipality functioning well, and it keeps your community calm and confident in your abilities. AMO’s COVID-19 Communications Advice for Municipal Officials document is available to assist you.

Social Media Tips: Use the right size photo

Make sure your social media posts don’t fall victim to unfortunate automatic cropping errors. Use our handy Social Media Photo Guide.

Annual Municipal Social Media Survey – 2019 Available Now!

Redbrick 2019 Municipal Social Media Survey Cover

2019 Survey Results

2019 Survey Results (Print)

2017 Survey Results

2017 Survey Results (Print)

2016 Survey Results

2016 Survey Results (Print)

2015 Survey Results

2014 Survey Results

2013 Survey Results

Fall 2012 Survey Results

Spring 2012 Survey Results

Sample Policies: Official Openings and Events Policy

The City of Mississauga’s Policy for Official City Openings and Events is packed full of great tips and guidelines to help make sure requests can be managed and budgeted for in a consistent manner. The policy provides clear direction to staff, the Mayor and Members of Council.

View the policy here: City of Mississauga Policy for Official City Openings/Events

Personal Social Media Plan Template

Every business owner, politician and good manager understands the need to conduct social media programs according to a plan. So why do so few of them have a social media plan to guide their own use of social media? This template will help you design a practical social media plan that leads you to your goals, and keeps you out of the ditches that line the road… Read more here.

Personal Social Media Plan Template – View PDF

Social Media Response Chart

Should you respond to that nasty Tweet? 

Redbrick’s Social Media Response Chart is designed to speed up decision-making and help streamline the approval process.

Social Media Policies

Here are some organizations who have developed and shared their social media policies and guidelines:

Township of Cavan-Monaghan: Social Media Policy

Municipality of Chatham-Kent: Social Media Best Practices

Town of Collingwood: Use of Social Media Policy

Town of East Gwillimbury: Social Media Strategy

City of Guelph: Questions to Ask When Considering New Web Tools

City of Guelph: Guidelines for Engaging in Social Media Conversations

City of Guelph: Social Media Guidelines for Employees

City of Guelph: Social Media Guidelines for Elected Officials

City of Guelph: Social Media Commenting Guidelines

Township of Huron-Kinloss: Social Media Policy

Lambton County: Online Social Media Policy

City of London: Social Media Policy

City of Markham: Corporate Social Media Policy

Renfrew County: Business Use of Social Networking Policy

Municipality of Strathroy-Caradoc: Website & Social Media Policy

Township of Tiny: Communications Policy: Social Media Use

City of Vaughan: Social Media Policy

City of Windsor: Social Media Policy