Communication with the public and employees is important right now. Good communication keeps people safe and healthy. It inspires trust, and it keeps your organization functioning well. Our Communicating COVID-19 document provides principles to keep in mind, whether you are speaking to one person or a whole organization.
COVID-19 Communications Advice for Municipal Officials
Social Media Tips: Use the right size photo
Make sure your social media posts don't fall victim to unfortunate automatic cropping errors. Use our handy Social Media Photo Guide.
Annual Municipal Social Media Survey – 2019 Available Now!
Sample Policies: Official Openings and Events Policy
The City of Mississauga's Policy for Official City Openings and Events is packed full of great tips and guidelines to help make sure requests can be managed and budgeted for in a consistent manner. The policy provides clear direction to staff, the Mayor and Members of Council.
View the policy here: City of Mississauga Policy for Official City Openings/Events
Personal Social Media Plan Template
Every business owner, politician and good manager understands the need to conduct social media programs according to a plan. So why do so few of them have a social media plan to guide their own use of social media? This template will help you design a practical social media plan that leads you to your goals, and keeps you out of the ditches that line the road... Read more here.
Social Media Response Chart
Should you respond to that nasty Tweet?
Redbrick's Social Media Response Chart is designed to speed up decision-making and help streamline the approval process.
Social Media Policies
Here are some organizations who have developed and shared their social media policies and guidelines:
Sample Policies: Use of Corporate Resources During an Election
Selfie Station Equipment
Photo Release Forms
City of Burlington Photo Release Form
The Evolving Trend of E-Voting
With less than a year to the next municipal election, many municipalities will be rolling out online voting. Redbrick Vice President Farah Tayabali discusses how to prepare for any communications challenges associated with online voting.
Ontario’s municipalities are getting more sophisticated in their use of social media. Some are pioneering new platforms, like apps and open data. Redbrick President Brian Lambie and Senior Consultant Lisa Timoshenko share their latest research and advice on how to use it well.
Redbrick Vice President Farah Tayabali looks at emerging trends and best practices in social media use by Ontario's local energy distribution companies in the Spring 2014 edition of The Distributor magazine.
Brian Lambie of Redbrick Communications and Dan Michaluk of Hicks Morley LLP discuss the risks and rewards of municipal social media use from public relations and legal perspectives.
Brian Lambie of Redbrick Communications outlines simple ways that municipalities can improve their marketing and communications programs by applying a photo-journalist’s eye to their use of photography.